We encourage you to review our policies before completing your reservation so you know what to expect during your stay. Taking a moment to read through the information provided can help you plan with confidence and make the booking process feel clear, easy, and well prepared from the start.
Policies & Guidelines
OLIVIA’S BRIDGE STREET INN RESERVATION POLICIES
These policies outline the terms and conditions for reservations at Olivia’s Bridge Street Inn, including payment, cancellations, check-in procedures, and guest expectations. By completing a reservation, guests agree to these policies.
Booking, deposits, and payments
2026
Booking, deposits, and payments
- Guests must be 21 or older to reserve a room. Anyone under 21 must be accompanied by a parent or LEGAL guardian and must adhere to state law regarding the consumption of alcohol on premises.
- Reservations must be made in the name of the guest who will be staying at the inn. The contact information provided must belong to that guest. Third-party bookings (including those made on behalf of another individual) are not permitted, as the inn must be able to communicate directly with the registered guest regarding their stay.
- Reservations are confirmed once the required deposit has been successfully processed. A deposit equal to 50% of the reservation total is charged at the time of booking. The remaining balance is automatically charged to the card on file three days prior to arrival. Reservations made within three days of arrival require full payment at the time of booking.
- Deposits must be paid by credit card or gift certificate. Cash or check deposits are not accepted. Online reservations require a valid credit card.
- If using a gift certificate, the certificate will be applied first. If the certificate does not cover the full deposit amount, the remaining balance will be charged to the credit card on file. Gift certificate payments are non-refundable. Once final payment has been processed, payment methods cannot be changed.
- A valid mobile phone number is required for reservation communications.
- Holiday and festival reservations are subject to different payment requirements and policies as outlined in the Holiday and Festival Reservations section.
- Check-in: 3:00 PM to 6:00 PM daily
- Holiday and festival check-in: 3:00 PM to 4:00 PM
- Check-out: 11:00 AM
- The inn is staffed from 7:00 AM to 6:00 PM and is not staffed overnight. Late check-in arrangements require staff to remain on-site beyond operating hours and may incur additional fees.
- Guests must arrive by the applicable check-in deadline. All standard check-in policies apply; however, on holiday and festival dates, all arrival deadlines and late check-in arrangements are based on a 4:00 PM cutoff rather than 6:00 PM.
- If you anticipate arriving after the applicable check-in deadline, you must contact the inn in advance to make arrangements.
- Late arrivals may choose one of the following options:
- Self check-in: Must be requested prior to applicable check-in deadline. Instructions will be provided once confirmed.
- In-person late check-in: Available by prior arrangement and subject to a fee of $50 per hour after the applicable check-in deadline
- Guests who do not notify the inn of a late arrival before the applicable check-in deadline are subject to cancellation without refund.
- Early arrival may be accommodated when possible; however, room readiness cannot be guaranteed before the standard check-in time.
- Late check-out requests may be accommodated when available and may incur a $100 fee per hour.
- All times are Eastern Time.
- Cancellations received more than 14 days prior to the scheduled arrival date are refundable less a $35 processing fee per room, per night.
- Cancellations made 4–14 days prior to arrival result in forfeiture of the deposit.
- Cancellations made within 3 days of arrival are non-refundable for the full reservation amount.
- Reservations may be transferred to new dates one time if the change is made more than 3 days prior to arrival. New dates must be selected at the time of the change, are subject to availability, and must occur within six months of the original reservation date. The transferred reservation must be for the same number of nights or more, and the nightly rate may change based on current pricing. Once a reservation has been transferred, it becomes non-refundable and cannot be moved again.
- Same-day cancellations cannot be transferred to a future date.
- Minimum night stays must be honored. If a reservation is shortened or a guest departs early, the full balance of the originally reserved stay will still apply.
- Cancellation requests must be submitted by email from the original reservation confirmation.
- Cancellation policies apply based on the scheduled arrival date.
- Holiday and festival reservations are subject to separate policies.
- Reservations during designated holiday and festival weekends require full payment at the time of booking and are non-refundable and non-cancellable.
- Please note that arrivals are not available on Thanksgiving Day, Christmas Day, New Year’s Eve, or New Year’s Day.
- Check-in for these dates is by 4:00 PM.
2026
- February 13–16: Valentine’s Day Weekend (2-night minimum)
- April 24–26: Shad Fest (2-night minimum)
- May 15–17: Pride Festival (2-night minimum)
- May 22–24: Memorial Day Weekend (3-night minimum)
- July 3–5: Independence Day Weekend (2-night minimum)
- September 4–6: Labor Day Weekend (3-night minimum)
- November 26–29: Thanksgiving Weekend (2-night minimum)
- December 24–25: Christmas (2-night minimum; check-in on Dec 24 must arrive by 4:00 PM)
- December 30–31: New Year’s (2-night minimum)
- February 12–15: Valentine’s Day Weekend (2-night minimum)
- April 23–25: Shad Fest (2-night minimum)
- May 21–23: Pride Festival (2-night minimum)
- May 28–30: Memorial Day Weekend (3-night minimum)
- July 4–6: Independence Day Weekend (2-night minimum)
- September 3–5: Labor Day Weekend (3-night minimum)
- November 25–28: Thanksgiving Weekend (2-night minimum)
- December 24–25: Christmas (2-night minimum; check-in on Dec 24 must arrive by 4:00 PM)
- December 30–31: New Year’s (2-night minimum)
- Multiple room reservations for weddings or events are subject to separate guidelines and cancellation policies, which will be reviewed at the time of reservation.
- Olivia’s Bridge Street Inn does not block or hold rooms without a confirmed reservation and financial commitment.
- Multiple room reservations do not reserve the entire property
- House Rentals reserve the interior of the house exclusively for the rental party. The exterior of the house may also be reserved for an additional fee.
- House Rentals require a deposit, and full payment must be completed within 30 days of the reservation.
- House Rental agreements and policies differ from standard room reservations and must be reviewed and signed at the time of booking.
- During a house rental, breakfast passes are not available to outside guests unless they are included on the host’s approved guest list or part of pre-approved in-town events discussed in advance with the inn.
- Parking is limited to one space per reserved guest room, with a maximum of eight on-site spaces available.
- Standard room rates are based on double occupancy.
- Additional guests must be included in the reservation.
- Maximum occupancy limits must be observed.
- One parking space is provided per reserved room.
- Additional parking is available at nearby municipal lots.
- Vehicles must be removed from the property by 11:15 on the day of check-out.
- Olivia’s Bridge Street Inn gift certificates are transferable. Remaining balances may be applied to future stays or retail purchases.
- Gift certificate purchases are final sale and non-refundable, including after redemption.
- We also accept Pennsylvania Association of Bed and Breakfast gift certificates, which are subject to that organization’s redemption policies.
- Gift certificates must be applied at the time of booking. If you wish to apply a gift certificate toward the reservation balance, you must contact the inn before the final balance is processed. Gift certificates cannot be applied after the reservation balance has been charged.
- Non-registered guests must purchase a breakfast or event pass to access the property.
- Full payment is required at the time of purchase.
- Breakfast passes are non-refundable.
- Event passes are non-refundable unless the event is canceled by the inn.
- Advance reservations required and space is limited. The inn may not be able to accommodate multiple guests arriving at once without prior notice, and delays in service may occur.
- Maximum of 1 guest per Breakfast Pass booking
- Due to limited space, we only have 10 Breakfast Passes available to guests per day
- Access is limited to first-floor common areas
- No on-site vehicle parking for non-lodging guests; municipal parking available nearby
- Guests must be 21 to register; minors are welcome with guardian
- The Beaumont guest room on our first floor accommodates accessibility needs. We also have an accessible parking spot available.
- Unfortunately, our historic home does not have an elevator and most of our rooms require stairs and have bathtubs.